Who We Are

HelloGeo Technologies Pvt. Ltd. develops geospatial intelligence, drone command systems, AI analytics, mapping platforms, and enterprise software solutions.

Information We Collect

We may collect: (A) Information you provide — name, company, job title, email, phone, billing details, uploaded files, account credentials. (B) Operational / Technical Data — device type, browser, IP address, log files, usage analytics, crash reports. (C) Geospatial / Project Data — drone imagery, GIS layers, coordinates, survey data, sensor telemetry, maps, 3D models. (D) Cookies & Similar Technologies — session tokens, analytics pixels.

How We Use Information

• ●Deliver software and services
• ●Authenticate users
• ●Provide customer support
• ●Process subscriptions and payments
• ●Improve platform performance
• ●Detect fraud or abuse
• ●Maintain cybersecurity
• ●Generate analytics dashboards
• ●Send service notices
• ●Comply with law

Legal Basis for Processing

• ●Contract performance
• ●Legitimate business interests
• ●Legal obligations
• ●User consent
• ●Security necessity

Data Ownership

Customer project data remains owned by the customer or lawful uploader. HelloGeo receives only limited rights necessary to host, backup, process, analyze per instructions, and transmit outputs. We do not claim ownership of customer imagery or GIS assets.

Sharing of Information

We may share data only with: Service Providers (AWS, Azure, Google Cloud, payment processors, security vendors), Legal Requirements (court order, law enforcement, regulatory authority), and during Business Transfers (merger, acquisition, restructuring).

Data Retention

We retain data only as long as needed for service delivery, contract compliance, legal obligations, security investigations, backup recovery, and audit requirements. Upon request and subject to law, eligible data may be deleted.

Security Measures

• ●Access controls
• ●Encryption where applicable
• ●Firewalls
• ●Logging & monitoring
• ●Backup systems
• ●Role-based permissions
• ●Incident response controls

AI & Analytics Processing

If AI modules are enabled, uploaded data may be processed to generate object detection, defect analytics, pattern recognition, predictive alerts, and operational insights. Unless agreed otherwise, models are not trained on confidential customer data for public reuse.

Your Rights

• ●Access data
• ●Correct inaccurate data
• ●Request deletion
• ●Restrict processing
• ●Export data
• ●Withdraw consent
• ●Object to certain processing

Children's Privacy

HelloGeo services are intended for business/professional use and not directed to children under 18.

Governing Law

Unless otherwise agreed, this policy is governed by laws of India.

Enterprise Customers

If you have a signed DPA, NDA, MSA, or Government Contract with HelloGeo, those contractual privacy obligations supplement or override this public policy where applicable.

Contact

Privacy Office — HelloGeo Technologies Pvt. Ltd.
Email: privacy@hellogeo.world
Website: web.hellogeo.world